Planning a trip?

Take Visa security and convenience along with you.

Visa travel services

Travel protections

Security tips for a safe trip, no matter where you go.

Before you go

Check your card to make sure it will not expire. Additionally, do not forget to confirm your credit limit and account balance.
Jot down your credit and debit card numbers and contact numbers for your issuer phone number, just in case.
Make sure you remember (but do not write down) your card PIN.
Let your card issuer know about your trip before you leave so unfamiliar transactions are not flagged as suspicious.
Purchase tickets using your Visa card for protection in case your tickets are lost or stolen or the airline delays or cancels your flight.

More card benefits

During your trip

Do not leave your cards unattended, whether you are at work or relaxing in your hotel, and take advantage of the hotel-provided safe for valuables.
Save all of your receipts. Once you are back home, check them carefully against your monthly statements.
If you lose your card, Visa will work with you to replace it.

On-the-go tools

Have peace of mind during your trip.

Exchange rate calculator

Estimate your exchange rate in another currency.

Open calculator

Visa TravelMoney

Use a prepaid card that is safer than cash.

Learn about TravelMoney

Visa Travellers Cheques

More secure than cash when you travel.

Find out more

Travel and Emergency Assistance Services

All Visa Signature and Visa TravelMoney cardholders are eligible for this referral service, from anywhere in the world.

Eligible Visa cardholders may contact Travel and Emergency Assistance Services to receive help finding a referral for medical, legal and transportation assistance as well as other goods and services. Eligible Visa cardholders can contact the service with no charge 24/7, 365 days a year.

Visa makes every reasonable effort to respond when you have an emergency – even if you need assistance beyond the services listed here. However, neither Visa nor its service providers can be responsible for the availability, use, cost or results of any medical, legal, transportation, or other service.

Service Highlights

Access to medical, legal or transportation emergency services. Costs associated with these services are the cardholder’s responsibility.

Read about the full benefit

Medical

Visa provides medical referral, monitoring, follow-up and communication with your family, as well as the names of English-speaking doctors, dentists and hospitals.

Legal

Visa can connect you with English-speaking lawyers and British embassies or consulates if you are detained by local authorities, have a car accident or need legal assistance.

Transportation

Visa can help you arrange emergency transportation home or to the nearest medical facility, help bring young children home or contact family members and employers.

Travel tips

Follow these simple tips to make the most of your Visa card while travelling.

: Contact your Visa card issuer ahead of time so you are aware of any possible daily cash withdrawal restrictions.
: Make a record of your Visa card account and telephone numbers for reporting lost or stolen cards (including international Visa Global Customer Assistance Services numbers) and keep it in a safe place away from your wallet or handbag.
: It is recommended that you review your statements when you return. Go through your statements carefully and contact your issuing bank immediately if you see any suspicious or incorrect charges.
: If you have experienced a merchant violation of Visa rules at a merchant location that accepts Visa, you can take action.

Fill out the form

Global ATM Locator

Find nearby ATMs here or at your travel destination.

How to look up ATMs

Go to www.visa.com/atmlocator or www.visa.com/atmlocator/mobile
Enter a street address, city and county, or point of interest, or select ‘Locate Nearby’ on your mobile device
Click on ‘Directions’ to see walking or driving directions to the closest ATM
Specify a starting point to map a route from where you are or from your travel destination

Global Customer Assistance Services

Contact Visa about card services from anywhere in the world.

Call us on our toll-free number